AI Tech Park Interview with QBE insurance General Manager – David Bacon / San Francisco

Descripción

QBE Insurance General Manager David Bacon Addresses Challenges and Opportunities as Artificial Intelligence (AI) » Reshapes the Commercial Insurance Industry

1. Tell us a little bit about QBE and the key issues that needed to be resolved or addressed.

QBE has been around since 1886 and has built a global presence. Our Australian business was actually the first to apply machine learning and artificial intelligence to personal injury claims within QBE.

About three years ago, we were running what I would call a process-compliant business, like most other insurers. We liked the idea of having more complex claims managed by our best people, but in order to achieve that, we were doing a lot of manual triaging of claims.

Our internal experts essentially reviewed claims right after they were logged in order to identify potential risks in the portfolio. This was based primarily on whether the person who logged the claim was losing time from work. We knew there had to be a better way.

2. What were you looking for in a solution to help with these issues?

Initially, we considered building a solution ourselves but realized it would take a tremendous amount of staff time and resources. I was getting pressure internally to work with one of the more historical data and analytics (D&A) shops.

Most carriers at that time were reaching out to D&A consultancies, so we engaged with them.

Read More On Website @ AI Tech Park Interview with QBE insurance »

Anuncios relacionados

Forklift Inspection Checklist - SIERA.AI Negocios y Servicios / Informática - Servicios
Austin, Texas

## Custom Forklift Inspection Checklist Software ### Instant Issue Alerts for Enhanced Safety Keeping **EHS** and Maintenance Informed 24x7 Are you seeking efficient forklift inspection solut...

Forklift Safety System - SIERA.AI Negocios y Servicios / Informática - Servicios
Austin, Texas

## Preventing Accidents with Innovative Forklift Safety Technology ### Achieve 100% Productivity with ZERO Accidents Are you tired of reactive safety measures failing to prevent forklift acciden...

Forklift Pedestrian Safety - SIERA.AI Negocios y Servicios / Informática - Servicios
Austin, Texas

## Enhancing Forklift Pedestrian Safety ### Prioritizing Safety on Lift Trucks Forklift pedestrian safety is paramount in any industrial setting. Balancing safety with productivity remains a top...

Drive Engagement with the Best Bulk Email Servers in the USA Negocios y Servicios / Informática - Servicios
Virgilina, Virginia

## Tailored Bulk Email Solutions for USA Businesses Experience the power of targeted communication with **Climax Hosting's Bulk Email Server**, tailored for businesses in the USA. Our advanced infr...